In-depth User Research · 3D Design
Social Reintegration Service for Reclusive Youth
A Deep Understanding of the User
Role
UX Researcher
UI Designer
Responsibilities
User Interview Moderator
Character Design
Team
5 Designers
Timeline
Mar - Jun 2024
OVERVIEW
This service offers a safe, remote environment for reclusive youth to rebuild social confidence. Through tailored support, it helps users overcome psychological barriers and transition back into the rhythms of everyday life.
Background
Research
Target
Reclusive Youth Highly Susceptible to Cycles of Re-isolation
Solution
Lessons Learned
Relational Foundations in UX Research
Building collaborative relationships with users is essential to surface genuine human-centered insights, not just collect data.
Trust and rapport shift research from answers to context, revealing the motivations, constraints, and emotions behind behavior.
When users feel like partners, feedback becomes more candid and actionable, leading to clearer design opportunities.